Our mission is to empower people to lead happier and healthier lifestyles, by making it easy to book on-demand Beauty & Wellness services, at the touch of a button. Through the luxuries of time and convenience, we’re here to shift the traditional mindset to schedule me-time into our busy daily lives.

For those who have taken the first step to change their lifestyle and introduce a new and modern solution into their lives, we’re here to give you a deeper look into all you need to do to prepare for your appointment!

We understand that trying new things may be a little daunting or unknown, but our team are here with you every step of the way to help you trust and be confident in your act to change. Things you have access to as part of our Purely Polished community are…

• You have a dedicated customer experience team that you can call 7 days a week! Available through email, live chat or phone, ask us anything!

• We create content on social media, write articles and send EDM’s to ensure you're up to date in all communications and information!

• We’re constantly updating our website to ensure all questions being asked are uploaded onto the website to answer community questions to help you inform your decisions!

• We receive reviews and testimonials from clients all over Australia through trust pilot, google and on our booking platform to show you what other customers are saying!

All in all, we’re here every step of the way, now here to inform you on how to prepare for your at-home nail appointment with Purely Polished!

Frequently asked questions about mobile nail services in general include:

What is a mobile nail service? A qualified nail technician visits you in your home, office or hotel to ensure that no matter the occasion, you'll be ready to shake hands like a boss. Available as individual manicures/pedicures or a mani-pedi.

What is the difference between going to a salon and booking a mobile nail technician to my home? The definition of luxury and value comes into play when comparing the differences between salons and mobile. Where traditionally we see luxury as a treat to pamper yourself in an environment where you receive VIP treatment, the modern individuals now look for luxuries of time, self-care and convenience. Read our article: How Purely Polished makes a difference in people's lives with Mobile Services V Traditional, to get a deeper read into the comparative differences.

Why is pricing much higher for mobile manicure or pedicure service? A mobile nail service means a mobile nail technician comes to your home. With factors like travelling, labour and unique demands, the cost to operate is much higher than a salon. Our professionals choose Purely Polished to take back control of their schedules and skills. We are here to pay higher than an average salon, whilst also ensuring quality, consistency and luxury.

We at Purely Polished believe that the luxury of time and convenience is an important element to value.

3 things you can do to prepare for your appointment with Purey Polished.

1. Find a space in your home that you wish to be used for your manicure or pedicure.

When you book a mobile nail technician to come to your home, we bring the salon to you including products, towels, tools and kits. All we ask is for a space to set up, and ensure you’re comfortable to be serviced in that chosen spot.

When booking a manicure, find a space with a table and 2 chairs for your Purely Polished Nail Technician to set up. If your table is too wide, our teamwork on the corners of the table for closer access to your hands!

When booking a pedicure, find a space where you feel most comfortable. Whether it’s the couch or by the table on a dining chair, it’s all up to you! if your appointment is inclusive of a foot soak, ensure that there is enough space for our team to set up in!

My house is very small with no real space to feel pampered. What do I do?

As long as your comfortable, that’s all that matters to us. The Purely Polished team are used to working standing up on models at busy fashion shows, sitting around a mothers group on the floor, painting nails.

Our level of luxury stems through the luxury of comfort in your own home, which is different from the luxury pamper experience you would get in a salon.

Is a coffee table okay for a professional to service a manicure on?

Yep! We can sit on the floor with you, or lean over the table depending on comfort and ergonomics.

Can I get a pedicure on the couch?

Yes you can. As long as you can sit comfortably with your feet soaking in the bowl, the world’s your oyster.

Can I get a manicure outside in the backyard?
- Yes you can!

Our professionals are adaptable to work in any space! If you’re unsure of where is best to set up, we will go through the options with you upon arrival.

2. Check that you’ve added your special requests and requirements into your booking order.

With being a mobile service, please ensure that you have added the correct details for your booking. Whether you have:

• Gel shellac nails that need removal,

• Wanting nail art designs

• Have children to check in on during the appointment

• Dry hands that are sensitive and sore

• Live on the 5th storey, with no elevators only stairs

• Have little or no mobility.

Whatever the requirement, we’re here to help! Help us help you by providing us with the information we need!

3. Other things we will need…

The only thing we really need is access to a tap to get water for your hand/foot soak! Whether you’re getting a mani-pedi, a manicure or a pedicure, our nail services all come with a soak (excluding express services) where we will need access to a tap to fill up our bowls.

Each of our nail technicians follow a standard Purely Polished mobile nail experience process, however, they may request additional things like access to a powerpoint or the microwave to heat products to provide you with a bespoke experience.

This is why we have introduced the ‘rebook’ functionality with your Beauty & Wellness Professional, keeping consistency and maintaining relationships with a professional you love!

If you have any other questions, reach out to your dedicated Purely Polished team!